Shipping, Returns, Guarantee, Personal Information

Shipping Product to You:

Oakenfoot uses exclusively USPS priority service.

Oakenfoot will ship to United States customers at present (1/1/2016 – current).

Email notification with tracking number will be provided within 24 hours. 

Returns: 

Our return policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund.  

Custom order design adjustment is open until the date the leather is cut. Call Linda and discuss design changes at 661-319-0839, PST 9am - 11am Monday - Wednesday. Custom products are not eligible for refund or exchange. 

To be eligible for refund, non-custom design products only, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Shipping Return:

To return your product, you should mail your product to:

Oakenfoot, PO box 1863, Frazier Park, CA 93225, United States 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Guarantee:

Oakenfoot will guarantee both workmanship and craftsmanship of our products for 12 months, normal use is understood, will repair or replace product. Contact us for details: oakenfootmoccasins@gmail.com

Sharing Your Personal Information: 

We will NOT share your Personal Information with third parties.